HelpOnClick Live Chat designed for Android devices allows chatting with website visitors using your Android mobile device along with the HelpOnClick browser and desktop applications.
Chatting with your customers from your mobile phone or tablet is as easy as chatting from your PC. You won't miss a chat or a message having the application open in the background mode. You will be notified of an incoming chat or a new message via push notification and a sound.
The following features help you run chats flawlessly:
· Monitor traffic in real time. See the visitors’ path, referrers, used keywords, current page, and much more. Get as much information as you can before the chat starts to identify customers’ needs.
· Run multiple chats simultaneously.
· Use canned messages and files.
· Accept files from your website visitors.
· Multiple language support. Operator interface is translated into 20 languages.
· Invite to chat automatically or manually. Set up automates invitations and time when invitations should pop up. Chat window can pop up the same second when a visitor comes to your website, in a few seconds, or in several minutes. It’s up to your decision.
· See chat statistics.
· View previous chats for returning visitors. HelpOnClick live chat will automatically identify returning visitors and all their history will be displayed to you.
If you do not have a HelpOnClick account yet, visit our website to sing up: https://www.helponclick.com
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