Download MyTelenor and get a 1000 MB bonus for your first log in to the app.
Easily manage your mobile plan and services on the go:
BILLS AND PAYMENTS
• Pay bills online, wherever and whenever comfortable using a bank card. You can also choose to save your card, issue partial payment and choose automatic payment for the next invoice.
• Check your current invoice details and view your invoice history up to six months back instantly from the main Invoices menu.
• Download your usage details report of your monthly billing from Telenor Bulgaria as a PDF file if you have activated this service.
• Top-up prepaid numbers adding credit via voucher, with a bank card or directly from your account with the most suitable optional amount.
• Based on the authorization level, you can access information and history of the bills of the postpaid numbers under your name
• Receive complete information about your active mobile services, your monthly subscription plan, unique customer number, invoice date and contract terms.
• Activate and deactivate add-ons for prepaid plans with additional MB packages and minutes according to your needs, besides managing the Telenor digital services from the family catalogue that are in use.
• Keep track of the remaining megabytes of mobile internet, minutes and SMS, while choosing which feature is pinned and stays on focus on the home screen.
• With the MyTelenor app you stay apprised of all prompt smartphone services, including leasing, insurance, Upgrade, Return and Take and the conditions for an additional device.
• Renew your contract with just a few taps, without paper, couriers, and lines at a store.
• Activate and deactivate your roaming service and initiatively manage MB roaming packages for countries inside and outside Europe for yourself and for the postpaid numbers under your name, based on the authorization level
• Activate and manage third-party services you use through Telenor, including digital content services.
• Activate the Smart Tourist travel insurance and manage it easily when you travel.
• Activate and manage Online Protect and surf the web securely.
• Find the nearest Telenor office or Telenor shop and look up its address and opening hours in Sofia, Plovdiv, Varna, Burgas and other locations in Bulgaria, quick and easy from the Contacts tab in the More section.
• You receive all the latest Telenor messages and notifications in one place, which is precisely the inbox of your in-app profile.
• Stay up-to-date with the current promotional deals in Telenor online shop. Get easy access to the monthly e-catalogue as in the Telenor brochure, so you can find preferential offers for plans, smartphones, accessories and extra services.
MyTelenor application is accessible to all Telenor Bulgaria EAD clients with a post-paid plan, prepaid plan or business plan subscriptions. Its performance requires an operating system higher than Android 5.0 and it supports English and Bulgarian languages. You can use its functions over a mobile network or Wi-Fi connectivity.
Telenor Bulgaria offers you to download its developed mobile application for customer self-service for no additional payment and free of charge.
Improvements in the design and functionality of the app.
• You can find the latest online offers without exiting the app.
• Better navigation, so you can adjust better and faster.
• Manage services for all your postpaid telephone numbers based on the level of authorization.
Enjoy the new features and keep your app up to date for the best of MyTelenor!