KePSLA Feedback
4.7
Travel & Local | 6.9MB
Description
Less or no reviews is equally harming than bad reviews. Engage guests effectively and gather feedbacks with user friendly surveys that will help boost your reviews distribution and ranking.
Create target specific surveys for Tablets, Mobiles or Emails to engage your guests while they are in-house or post check-out using our easy to use feedback-designer solution. Provide guests with simplified user experience and achieve higher survey participation rate.
• Design your own survey.
• Tag scoring metrics to measure performance at all POS.
• Capture guest sentiments and ratings that influence your reputation.
• View and action reviews on real-time basis while allowing prompt interactions and engagement with customers.
• Track customer preferences and expectations to strategies repeat business and loyalty
Improve site ranking by participating in review generation programs of integrated sources.
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