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Robi bring for its users the new and improved My Robi App!
This app will redefine the meaning of "mobile self-care". Through this app you can manage your accounts and service portfolio, on your own. You just need to download and install the app and register for free!
My Robi App, will help you avoid standing in lines at the physical customer care centers and also waiting in the call lines at call centers.
Through this app you can manage and change your tariff plans, FNF and partner numbers, activate and deactivate different bundles, internet packages and value added services, know about your customized offers from Robi, log and track complaints and requests submitted to Robi.
You will also be able to enjoy the below features;
- Make bill payments/account recharge, bill payment/recharge history, know the previous bills.
- Download your itemized bill, check the usage history.
- Get in-app notifications from Robi.
- Transfer balance from your Robi account to your loved ones using Robi connection.
- Use the service with enhanced security measure.
- Use Robi Store locator, to find the nearest Robi Store near you.
- Add profile picture, to get a more personalized feel.
- Also you will be able to browse the app for FREE!
NOTE: Robi e-Care is now called My Robi, so customers can search and find the app more easily.