Quality Management

►Quality management ensures that an organization, product or service is consistent. It has four main components: quality planning, quality assurance, quality control and quality improvement. Quality management is focused not only on product and service quality, but also on the means to achieve it.✦
►Quality management, therefore, uses quality assurance and control of processes as well as products to achieve more consistent quality.✦
【Topics Covered In This App are Listed Below】
*History of Quality
*History Of The Quality Movement
*The Quality Revolution Comes to the United States
*Definition of quality
*The Never-ending Development of Quality
*Quality Assurance Era
*Strategic Quality Management Era
*Concept of Quality Cost: Customer-focused
*The Kotler nine quality-price matrix
*Quality Standard
*Supply chain Management
*Total Quality Management
*Quality Management Systems in health care organizations
*European Foundation for Quality Management – EFQM
*Joint Commission International – JCI
*The Cooperation for Transparency und Quality in Healthcare – KTQ
*Overview and rough comparison of the Quality Management systems
*Continuous Quality Improvement
*Implementation of a nationwide Quality Management System
*Commitment and Participation
*Continuous Quality Improvement (CQI)
*Elements Of A Quality System
*Quality System Design
*Designing Part Two of the Quality System
*Data Development and Statistics
*Auditing
*Marketing and Promotion of the Event
*Event Planning Training and Internship
*Five Ps of Event Marketing
*Internal versus External Event Marketing
*Sponsorship Needs Assessment