QuickSupport for Samsung icon

QuickSupport for Samsung Verified icon

11.0.4766 for Android
4.4 | 1,000,000+ Installs | Reviews

TeamViewer

Description of QuickSupport for Samsung

Get support for your mobile device from any Windows or Mac computer! You can now receive technical remote support for your mobile devices. Technicians have the ability to chat, transfer files back and forth, view device information, stop processes, push and pull Wi-Fi settings, and much more.
It is even possible for your device to be remotely controlled, allowing the technician to access your device as if it were in their own hands.
Features:
• Chat
• View device information
• Remote Control
• File transfer
• App list (Uninstall apps)
• Process list (Stop processes)
• Push and pull Wi-Fi settings
• View system diagnostic information
• Real-time screenshot of the device
• Store confidential information into the device clipboard
• Secured connection with 256 Bit AES Session Encoding
It has never been easier to troubleshoot devices!
Quick Guide:
1. Download and launch the app.
2. The other side, (e.g. the support technician), needs to install and start the TeamViewer full version on his/her computer (download at www.teamviewer.com).
3. Pass your ID on to your trusted technician, who is using the TeamViewer full version.

Information

  • Category:
    Productivity
  • Latest Version:
    11.0.4766
  • Updated:
    2016-04-06
  • File size:
    10.6MB
  • Requirements:
    Android 4.0 or later
  • Developer:
    TeamViewer
  • ID:
    com.teamviewer.quicksupport.samsung
Reviews
  • avatar
    Teamviewer is not free from hereafter. So no need this app anymore. You will loose your old funs "teamwiewer guys" by doing business in this way !
    2019-06-02 04:19
  • avatar
    Hasn't been updated in forever. New Samsung devices and even some LG devices have new aspect ratios, and this causes a problem. We use this at work and trying to control the S8 is a genuine headache. I have written support and they claim a new app is coming but I've yet to see anything. The S8 has been out for over 6 months, and going forward more devices are going to use the new aspect ratio as well, like my Note 8, the LG V30, etc.
    2017-10-10 03:39
  • avatar
    No auto connection. Need to start the app every time. Useless.
    2017-09-04 04:56
  • avatar
    Session disconnects instantly, so it does not work. Samsung J1 ace w/ 5.1.1.
    2017-08-21 02:00
  • avatar
    App does not work. Stuck on "Activating TeamViewer" and I'm unable to click anything on both my Galaxy tablet and this phone (S8+)
    2017-08-16 05:48
  • avatar
    Not working. The id is not getting generated on my samsung J6 phone. The app keep showing 'activating' when we start it but it doesn't show the id to remotly control it.
    2017-03-18 05:51