Smart Tutor for SAMSUNG Mobile icon

Smart Tutor for SAMSUNG Mobile Verified icon

1.5 (build 304) for Android
4.0 | 100,000,000+ Installs | Reviews

Samsung Electronics Co., Ltd.

Description of Smart Tutor for SAMSUNG Mobile

Description
Smart Tutor is an easy, quick and safe means of consulting for Android™ smart phone and tablet series. It can be used to diagnose your device remotely in order to optimize device performance and give functional advice.
Diagnoses can be requested for the following:
• Data transfer, backup and restore
• New features advice
• Software update check
• Account settings (Samsung/Google™/email/etc.)
How to get started
1. Download the "Smart Tutor" from Google play store and install on our Android device.
* From Galaxy S5, please download Smart Tutor via the Galaxy Essential widget
(this features may differ by region or nations.)
2. Make a phone call to the SAMSUNG Contact center. After agreeing "Terms and Conditions",
the phone number of contact center will be displayed.(Because it is depending on country)
3. Enter the 6 digits connection code given by a tech expert.
4. Once connected, a tech expert will diagnose your mobile.
5. If you want to terminate "Smart Tutor", please tap "Disconnect" menu.
Benefit
• Safety & Reliable
Don't worry about exposing our private information."Smart Tutor" restricts a tech expert
from accessing applications with customer's private information such as Gallery, Message,
e-mail and other throughout special features.
• Convenient & Easy
Provide remote support from our Android device quickly and easily if we can use 3G/4G or Wi-Fi.
• Features
Screen Share / Chat / Screen Lock / Application Lock
Requirement & Note
1. "Smart Tutor" works with Android OS(Above Android 2.3.6)
2. "Google Experience Device" is not supported such as "Galaxy Nexus"
3. Connection in 3G/4G Network will be chargeable according to your network data fee agreement with
your operator/Telecom. Before the connection, ensure to check Wi-Fi availability for free support

Information

  • Category:
    Tools
  • Latest Version:
    1.5 (build 304)
  • Updated:
    2021-11-17
  • File size:
    11.2MB
  • Requirements:
    Android 4.0 or later
  • Developer:
    Samsung Electronics Co., Ltd.
  • ID:
    com.rsupport.rs.activity.rsupport.aas2
  • Available on:
  • Smart Tutor for SAMSUNG Mobile
    Smart Tutor for SAMSUNG Mobile 1.5 (build 302)
    11.2MB
    2021-11-01
    APK
    Picture
  • Smart Tutor for SAMSUNG Mobile
    Smart Tutor for SAMSUNG Mobile 1.5 (build 299)
    10.9MB
    2021-09-16
    APK
    Picture
  • Smart Tutor for SAMSUNG Mobile
    Smart Tutor for SAMSUNG Mobile 1.5 (build 294)
    10.9MB
    2021-07-15
    APK
    Picture
Reviews
  • avatar
    Never used it
    2021-11-24 04:27
  • avatar
    Like it.
    2021-11-23 04:40
  • avatar
    You
    2021-11-15 06:13
  • avatar
    Hiking
    2021-11-13 04:18
  • avatar
    Good translation
    2021-11-04 04:13
  • avatar
    Requires trusting the Samsung tech. I like how you have to grant permission at every screen,even if you have been on that screen already. Lots of security for me.
    2021-11-03 04:53