Since 2013 TRANSFER SOLUTIONS CALL CENTER has been providing a telephone answering & call handling services for businesses. Our highly skilled, dedicated teams seamlessly work with your business to ensure that your customers get the level of service they expect. If you receive calls that you do not have the capacity to answer, or you simply want to focus your time on your core business practices, we have the solution for you. We are not just a call answering service but a lifeline for many people and businesses. We provide specialist business call services that our clients have come to rely on for both their reputation and the safety of their employees.
Telesecretary Service became mobile app and called Transfer Calls. After studying and testing in a real work environment, Transfer Calls Application combines three basic criteria: simplicity, ease and speed.
It is a handy and functional tool for freelancers and Cyprus businesses in order to have full control over their telephone communication through call center management.
Transfer Calls is linked to our call center and allows you to:
-Check your calls in real time
-Categorize incoming and outgoing calls
-Categorize contacts
-Configure dynamic fields in contacts and calls.
-Automatically create contacts agenda
-Ability to track call history for each customer
-Calendar Management by multiple users and real-time updates.
-Calendar configuration
-Sync with Google Calendar
-Sync with Google Contacts
-Interactive communication with your secretary for every call with touch of a button.
-Assignment of work in call center team
-Ability to send contact details by email / sms
-Ability to send SMS - appointment reminders to your customers.
-Multiple levels of users
-Showing outstanding customer requests
-Application license granted by Transfer Solutions customers.
Transfer Calls Application makes the difference in telephone support and call answering for businesses and it reduces the distance from your secretary in the call center. We are very happy to be the first Call Center in Cyprus to have this app and our clients who try it, they will have a great impression!
If you are interested in getting an organized call center with experienced secretaries who will manage your calls and business appointments with respect and reliability, and with the interactive Transfer Calls Application, you can call us at 22.355.334 or fill in the contact form on our website!
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