BMS - Executive

Penjabaran dari 9apps BMS_ServiceExecutive

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BOOMYSERVICE is a technology-based Web, Android & iOS Service Solution platform - The Bookmyservice APP makes it convenient to book various Preventive & Repair Maintenance Services directly from your mobile phone.
BMS - Executive application is for the service executives who can check for the new orders from their phone and travel to the service location and then perform all the necessary actions to fulfil the order.
BOOKMYSERVICE BENEFITS:
B2C CONSUMERS
- Hassle Free service Guarantee through trained & verified technicians
- Transparency in Billing & spare parts
- Option to choose type of technician
- Tracking & Feedback mechanism
B2B CUSTOMERS
- Hassle Free service Guarantee through trained & verified technicians
- Transparency in Billing & spare parts
- Tracking & Feedback mechanism
- Technicians FINDER option across the country- Improve Service Network
- Spare parts module
- Service CRM module
FEATURES
- UNIVERSAL SERVICE CONCEPT FEATURE:
- On Breakdown the consumer connects to Bookmyservice
- One time details of the consumer, brand etc entered into BMS database
- BMS will help identify whether product is within warranty/outside
- Customer Service Request No & Internal Brand Service number(IBSN) generated
- Service complaint routed to respective Brand service centre. Tracked thru IBSN
- Service resolved either thru Authorised Brand service centre or thru BMS Authorised service technicians
- OFFLINE/ONLINE PRODUCT PURCHASE SERVICE SUPPORT
- Consumer buys a new PRODUCT at a retail outlet
- Dealer enters the customers mobile number & purchase details into his system
- Dealer system details of the customer picked up by BMS module
- Consumer data becomes part of BMS Customer history
- Service tracking option for the dealer also
This is a brand owned by NOVOSPECT VENTURES PVT LTD
BOOMYSERVICE adalah platform Solusi Layanan Web, Android & iOS berbasis teknologi - Bookmyservice APP memudahkan Anda memesan berbagai Layanan Pemeliharaan Pencegahan & Perbaikan langsung dari ponsel Anda.
BMS - Aplikasi eksekutif adalah untuk eksekutif layanan yang dapat memeriksa pesanan baru dari ponsel mereka dan melakukan perjalanan ke lokasi layanan dan kemudian melakukan semua tindakan yang diperlukan untuk memenuhi pesanan.
MANFAAT BOOKMYSERVICE:
B2C KONSUMEN
- Jaminan servis bebas gangguan melalui teknisi terlatih & terverifikasi
- Transparansi dalam Penagihan & suku cadang
- Opsi untuk memilih jenis teknisi
- Mekanisme Pelacakan & Umpan Balik
PELANGGAN B2B
- Jaminan servis bebas gangguan melalui teknisi terlatih & terverifikasi
- Transparansi dalam Penagihan & suku cadang
- Mekanisme Pelacakan & Umpan Balik
- Opsi Teknisi FINDER di seluruh negara- Tingkatkan Jaringan Layanan
- Modul suku cadang
- Modul Layanan CRM
FITUR
- FITUR KONSEP LAYANAN UNIVERSAL:
- Pada Kerusakan, konsumen terhubung ke Bookmyservice
- Satu kali rincian konsumen, merek dll dimasukkan ke dalam basis data BMS
- BMS akan membantu mengidentifikasi apakah produk dalam garansi / di luar
- No Layanan Pelanggan Permintaan & Nomor Layanan Merek Internal (IBSN) dihasilkan
- Keluhan layanan dialihkan ke pusat layanan Merek masing-masing. Dilacak melalui IBSN
- Layanan diselesaikan melalui pusat layanan Merek Resmi atau melalui teknisi layanan BMS Resmi
- DUKUNGAN LAYANAN PEMBELIAN PRODUK OFFLINE / ONLINE
- Konsumen membeli PRODUK baru di outlet ritel
- Dealer memasukkan nomor ponsel pelanggan & detail pembelian ke dalam sistemnya
- Detail sistem dealer dari pelanggan yang diambil oleh modul BMS
- Data konsumen menjadi bagian dari sejarah Pelanggan BMS
- Opsi pelacakan layanan untuk dealer juga
Ini adalah merek yang dimiliki oleh NOVOSPECT VENTURES PVT LTD