Unica Assist enables Unica technicians to call up remote support.
DIRECT THE RIGHT EXPERTISE IN YOUR POCKET
With one touch of a button, Unica Assist connects technicians directly with the right support expert via a smartphone, tablet or smart glasses.
CHAT FUNCTIONS
Unica Assist provides both individual and group chat functions for text communication with file exchange. Also works in offline spaces.
ANNOTATIONS
Technicians and experts can draw and write on real objects via a video connection. In rooms with a poor data connection, it is possible to draw or write on a photo and then send it.
* Sticky Annotations - Annotations in video calls now stick to the real-world objects.
* Easy Access - Allow your experts to invite new technician users to speed up problem solving.
* Flashlight - Turn on/off your device's flashlight during a video call via the three-dots-menu.
9Apps 4.9
