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Soft Skills - How to Handle a Helpdesk Call
Excel Mobile Calling Trick and how to convert hard copy to soft copy through excel.
How to receive a call on a soft phone from CFone Communications
3CX Soft Phone Basics
Hard Phone vs. Soft Phone
Make and Receive Phone Calls Using the MiCollab Soft Phone on the Web
3CX Soft Phone User Guide
10 Tips to Succeed | Online Call Center Agent Training Soft Skills Part 31