It is time to go mobile with Nippon Life Benefits! With our new mobile app, you will have easy access to your health care information no matter where you are.
You can conveniently find a provider in your area, check the status of a claim, review your benefits, contact customer service, and view your ID Card. We want to make managing your health care as easy as possible so download to your favorite device today!
Features
• Find a Provider:
Easily find providers and facilities in your area or a specific location with this great tool. Advanced search function available to help customize your results.
Log in not required.
• Review your Benefits:
View your specific plan benefits such as deductible levels, out of pocket accumulations, and account balances. Log in required.
• Check Claim Status: See your most recent claim details such as date of service, provider, and status. Log in required.
• View your ID Card: Don’t have your ID card? You will be able to view the front and back of your ID card on your device. Log in required.
• Contact customer service: Customer service contact information plus a helpful ‘submit a question’ feature.
•Wellness Portal: Access individualized health action recommendations, wellness tools, trackers, and educational resources (available to members enrolled for medical coverage). Log in required.
Registration
You may register as a new user or log in with the same credentials used when logging into our member portal.
Security
We require sign in each time and will sign you out after 15 min. Not available for use overseas.
Contact us
If you experience technical difficulties, please contact:
Phone
English & Spanish: 1-800-374-1835
Japanese:
1-800-971-0638
Korean:
1-877-827-8713
Email
English & Spanish:
[email protected]
Japanese:
[email protected]
Korean:
[email protected]
You can also submit a question through our mobile app (log in required). After logging in, please select ‘Submit a question’ under ‘Contact Us’.
About Nippon Life Benefits
When it comes to our customers, exceptional service isn't just a motto. It's tradition. For more than 20 years, Nippon Life Benefits has offered competitively priced, comprehensive employee benefits programs tailored to meet the specific needs of each client. Our broad portfolio includes medical, life, disability, dental, vision, prescription drug, and wellness programs. For more information, see www.nipponlifebenefits.com.
Compatibility
Android: 4.0 and up
9Apps 4.9
