Tata Play Fiber

3.65 (19506)

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Description

All you need is the Tata Play Fiber app to manage your Tata Play Fiber account. It allows you to make recharges, buy add-ons, view/change your plans, track-usage and a lot more at your fingertips. It is also one-stop for all your customer service queries – you can raise a request and track the status for the same.
If you are not a Tata Play Fiber customer – the app allows you to drop your details for our Customer Care executive to call you back.
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Information

Updated: 2023-07-11

Version: 6.9.7

Requires: Android 5.0 or later

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Reviews

Sagar Chaudhari

2020-10-16 12:28

App doesn't attach snapshot with complaint, though it has functionality to do so. Avoid TataSky Broadband altogether to save yourself from big frustration.

Tejinder Singh

2020-10-16 07:35

No option to raise tickets based on priority. All service requests are handled at the same severity level. The customer suppprt team also has a standard script that they keep reciting irrespective of the level of inconvenienve caused to the end user. Any issues raised on the app get abruptly marked as resolved without even confirming with the customer. A long way to go for this app. Better call them directly and hope for the best (unlikely)

Mayank Sharma

2020-10-14 01:41

I have been facing disconnected frequently, support guys come do something and close the call, again same issue happens. Not a reliable network.

rupesh more

2020-10-13 02:46

My experience with the Tata sky broadband services is really good, barring a few instances of intermittent dosconnection recently,, which was logged using the app and was promptly responded and sorted out....

Mohammed S

2020-10-12 03:58

Very very bad after sale services ,regarding re-location facilities requesting and doing follow up since 4 days but till now useless. They just assured that they will sent their technicians. I mailed on 9th oct 2020

Sachin Yelchithaya

2020-10-11 05:10

No clear tracking for support tickets... We should be able to drop comments or re open the closed tickets

Tata Play Fiber

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